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Dynamics 365 for Call Centers
When it comes to staying in touch, there are a lot of options for today’s customer. Customers may interact through email, make a call, use text, or even use a video chat. Amid these numerous options, they expect their interactions to be efficient, yet personalised and consistent, regardless of how they reach out. This is
Property Management 101: Prevention & Retention Techniques
The American market is flooded with people searching for affordable places to rent. Dionne Searcey at The New York Times wrote a compelling piece about how more people are renting as homeownership steadily declines. That was more than two years ago. Even more recently, researchers at Pew Research Center published data revealing that more US